[ POLICY ]

RETURNS & EXCHANGES

We want you to get the perfect fit. If something is not right, we offer exchanges within 7 days of delivery.

7 DAY EXCHANGE WINDOW

Request an exchange within 7 days of delivery. Items must be unworn, unwashed, and undamaged with all original tags attached.

SALE / FINAL DROP ITEMS

Final sale items are non-exchangeable unless there is a manufacturing defect or the wrong item was sent.

RETURN SHIPPING

Customers are responsible for delivery charges when returning an item for exchange, unless the error was on our end.

HOW TO REQUEST AN EXCHANGE

STEP BY STEP

01

Message us on WhatsApp

Contact our support team on WhatsApp at +92 03482211558 with your Order Number and clear photos of the item.

02

Get approval

Once our team reviews and approves your request, we will share the fulfillment address for the return.

03

Dispatch the parcel

Send the item back to our fulfillment address in its original packaging with tags attached.

04

Replacement ships

Upon inspection of the returned item, your replacement will be shipped out within 2–3 business days.

NEED HELP?

Reach out on WhatsApp and we will guide you through the exchange.

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